A governed, year-round workflow for every regulated member communication. Fully compliant, on time and returned to your team ready for distribution.
Language access is one of the few controllable inputs into the measures gaining the most weight under the SY2029 reset. We help you use it.
Language-access obligations under the ACA non-discrimination rule. Non-discrimination notices and threshold-language taglines built into the workflow by default.
Member materials translated to CMS standards, including the 5% rule that sets which documents ship in which languages.
HIPAA-aligned governance end-to-end. PHI/PII stripped at intake, reinserted at recomposition. Translators never see member data.
Accessibility from the same workflow as translation: large print, braille, audio, 508-remediated PDFs.
Letters classified by jurisdiction at intake and routed to the right rule set, with fully auditable routing.
Let’s look at how you
reach your members today.
In 30 minutes we walk through your current translation workflow. This includes how member letters, AEP materials and member communications move from request to delivery, where the bottlenecks and rework sit and where a governed program model would save time, cost and audit risk.
You leave with a clear read on where your current setup is costing you and what a Payer-focused translation program would change.
