Accessibility Solutions.

Ensure your content is inclusive, compliant and easy to understand for everyone.

Communicate Without Barriers

Accessible Communications For Every Member
And In Every Format They Need.

From Braille and audio to captions, transcripts and 508-compliant digital, TDL Healthcare ensures every member can access the information and services your plan provides, regardless of how they see or hear.

Talk to a TDL Healthcare specialist

End-to-end Accessibility

When your member can't read a standard document, hear a standard communication, or navigate a standard digital experience, they are effectively cut off from their plan.

TDL Healthcare produces member communications across every accessible format, in any language and returns them to your team, ready for your existing distribution workflow. This removes the need to coordinate separate vendors for each format.

Multilingual Accessibility

When a member needs accessible formats in another language, TDL Healthcare handles both.

Accessible format production and language translation are separate services at TDL Healthcare so either can be provided independently. When your member needs both, such as a Braille document in Spanish, large print in Vietnamese and captioned video in Korean, TDL Healthcare runs both workflows from the same source content and returns them to your team.

Any format. Any language. One production cycle

Braille

Braille that is accurate and compliant, in any language.

TDL Healthcare produces Braille in Grade 1 and Grade 2 from your source content and returns those completed files to your team. We offer this service in English and any other language your members speak.

Grade 1 Braille · Grade 2 Braille · Tactile graphics · Multilingual

Large Print

Large print that is formatted for readability, not just enlarged.

We reformat documents for maximum readability by adjusting font size, layout, spacing and contrast - not just scaling the original. Available at 18pt and larger, in any language.

18pt and larger · Optimized layout · High contrast · Multilingual

Audio

Audio options include professionally recorded or text to speech AI.

For members who rely on spoken content, TDL Healthcare produces professionally recorded audio versions of any member communication. Human-read for critical or complex content. Available in any language.

Human-read audio · Text-to-speech · Multilingual

Captions & Transcripts

Captions and transcripts so none of your members miss what's being said.

TDL Healthcare provides accurate captions and transcripts for video and audio content including your plan communications, educational materials and member-facing digital content. Expert timed for readability and available in any language.

Closed captions · Open captions · Verbatim transcripts · Multilingual

Digital Accessibility

Digital content experience that works for every member.

TDL Healthcare remediates digital documents and web content to meet Section 508 and WCAG 2.1 AA standards, including alternative text for images and non-text content, color contrast and color-independent design, screen reader compatibility and PDF/UA compliance. Remediated files are returned to your team for publishing through your existing digital channels.

Alternative text · Color contrast · Color-independent design · Screen reader compatibility · PDF/UA · Section 508 · WCAG 2.1 AA

Every Member Deserves Equal Access To Their Plan. We Help You Deliver It.

TDL Healthcare produces accessible member communications across every format including Braille, large print, audio, captions, transcripts and 508-compliant digital. In any language. Through one governed workflow.

Talk to a TDL Healthcare specialist